Terms & Conditions

Last updated: November 2026

These terms apply to all skip hire and wait and load services provided by DP Skip Hire Essex. Please read them before you book. By confirming a booking, you agree to these terms. If you are a consumer, nothing in these terms affects your legal rights.

1. About us

DP Skip Hire Essex is a registered waste carrier (registration number CBDU242119).
Company: D.P. Skip Hire Limited, a company registered in England and Wales
Address: Treetops, Arterial Road, North Benfleet, Wickford SS12 9JG
Email: info@dpskiphireessex.co.uk | Phone: 01268 956390

In these terms, “we”, “us” and “our” means DP Skip Hire Essex. “You” means the person or business hiring the skip. “Skip” means any skip or container we supply.

2. Bookings

• You can book by phone, email or through our website. A booking is confirmed when we accept it and confirm the details to you.
• Please give us accurate information about the delivery address, where the skip will be placed, access and the type of waste. If the information is wrong, extra charges may apply.
• We aim to deliver and collect on the dates agreed, and we offer same-day delivery where possible. Times are estimates, and we are not responsible for delays outside our control, such as traffic, weather or vehicle breakdowns.

3. Prices and payment

• We will confirm the price for your hire when you book. Prices include delivery, collection and disposal of the waste agreed, unless we tell you otherwise.
• Payment is due before delivery unless we agree otherwise in writing. We accept cash and all major credit and debit cards.
• Extra charges may apply for extended hire, permits, wasted journeys, overloaded skips, prohibited or extra-charge items, and repairs to damaged skips. We will tell you about any extra charge and why it applies. Our current rates are available on request.

4. Hire period

• The standard hire period will be confirmed when you book. If you need the skip for longer, let us know and we will extend the hire where we can. Extra charges may apply.
• Please tell us when your skip is ready for collection. If a skip stays on site after the agreed hire period without an extension, we may charge for the extra time or collect the skip.

5. Delivery, collection and access

• You must make sure there is clear, safe and legal access for our lorry on the delivery and collection days, and that the ground can take the weight of the vehicle and a full skip.
• We will place the skip where you ask, as long as our driver considers it safe. Our driver may refuse to place a skip somewhere unsafe or where it would block a road, pavement or access.
• Our lorries are heavy. If you ask us to place a skip on a driveway, patio or other surface, we will take reasonable care, but we are not responsible for damage to the surface unless it is caused by our negligence. We recommend you put down boards to protect your surface.
• If we cannot deliver or collect because of blocked access, a parked vehicle, an overloaded skip or no permit being in place, a wasted journey charge may apply.

6. Skip permits

• A skip placed on private land, such as a driveway, does not need a permit.
• A skip placed on a public road, pavement or verge needs a permit from the local council or highway authority. We can apply for this for you, and the permit cost will be added to your hire price. Permits usually take 2 to 4 working days, and we cannot place a skip on the road until the permit is granted.
• Where a permit is in place, the skip must stay within its conditions, including the location and dates, lighting and markings. You must not move a skip or allow its markings or lights to be removed. You are responsible for any fines caused by a skip being placed on public land without a valid permit at your request.

7. Using the skip

• Fill to a level load. Waste must not be higher than the sides of the skip, as it is illegal for us to transport an overloaded skip. If a skip is overloaded, we may ask you to remove the excess waste before we collect it, or charge for removing it.
• Weight. Heavy materials such as soil, rubble and concrete can quickly reach the weight limit for the skip. Please ask us if you are unsure.
• Do not light fires in a skip, or put anything burning or hot in it.
• Do not move the skip or allow anyone else to use it without our agreement. You are responsible for any waste other people put in your skip, so we recommend not leaving it where others can fill it.
• The skip remains our property. You are responsible for it while it is on your site, and for any loss or damage to it other than normal wear and tear.

8. Waste we accept and prohibited items

Accepted: general household and garden waste, wood, metal, plastic, cardboard and paper, furniture, soil, bricks, rubble, concrete, tiles and ceramics, and most other non-hazardous waste.

Not allowed in any skip:

• asbestos;
• gas bottles and cylinders;
• paint, solvents, oils, chemicals and other liquids;
• batteries;
• fridges and freezers;
• tyres;
• fluorescent tubes;
• clinical, medical or any other hazardous waste.

Accepted only by prior arrangement, for an extra charge: mattresses, electrical items, plasterboard, which must be kept separate from other waste, and any other items we agree when you book.

If prohibited items are found in the skip, we may refuse to collect it until they are removed, or charge for their safe disposal. Please ask us if you are unsure about any item.

9. Your waste responsibilities

Under the waste duty of care, you must describe your waste accurately when you book. We will provide a waste transfer note or other record for the waste we collect. We take all waste to licensed waste facilities and recycle as much as possible.

10. Wait and load service

With our wait and load service, our driver waits while you load the skip and takes it away straight away. The loading time is agreed when you book. Extra waiting time may be charged. The same rules on prohibited items and level loads apply.

11. Cancelling your booking

• You can cancel free of charge at any time before the skip has left our yard. Please call 01268 956390 or email info@dpskiphireessex.co.uk as early as possible.
• If you cancel after the skip has been sent out, a wasted journey charge may apply. Once a council has granted a permit, the permit fee may not be refundable.
• Your right to cancel as a consumer. If you are a consumer and booked by phone, email or online, you have the right to cancel within 14 days of the booking without giving a reason. If you ask us to deliver within those 14 days, which most customers do, and then cancel, you must pay for the service provided up to the time you cancel. Once the hire has been fully completed, you can no longer cancel. We will refund any money due to you within 14 days of your cancellation.

12. Our responsibility to you

• We provide our services with reasonable care and skill. If something goes wrong, please contact us straight away so we can put it right.
• Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit.
• We are not responsible for loss or damage that was not foreseeable, or that is caused by you not following these terms, including incorrect information, unsafe access, prohibited items or overloading.
• If you are hiring as a business, our total liability to you is limited to the price of the hire, and we are not liable for loss of profit, loss of business or indirect losses.
• You are responsible for any loss, damage, fines or claims that result from you breaking these terms, or from the skip being misused while it is on your site.

13. Complaints

If you are unhappy with our service, please contact us on 01268 956390 or at info@dpskiphireessex.co.uk, and we will do our best to resolve it quickly.

14. Your information

We use your personal information as described in our Privacy Policy.

15. General

• We may update these terms from time to time. The terms that apply to your booking are the ones on our website when you book.
• If any part of these terms is found to be invalid, the rest will still apply.
• These terms are governed by the law of England and Wales, and any disputes will be dealt with by the courts of England and Wales.